To set up or edit your SPF record, you will need to add: include:infusionmail.com
Edit existing SPF record
- Log in to your DNS hosting provider
- Look for a TXT containing v=spf1
- In your existing SPF record, you will append include:infusionmail.com
- For example, if your existing record looks like v=spf1; mx; ip4:1.2.3.4; you would add the above include as follows v=spf1; mx; ip4:1.2.3.4; include:infusionmail.com
Create a new SPF record
- Follow the instructions from our How to Create a New SPF Record Guide.
- In the Value field, enter: v=spf1 include:infusionmail.com ~all and Save the TXT record.
Records for Subdomains
If you are creating a record for a subdomain, you will want to make sure that you specify the sub part of the domain in the Host/Name/Alias field for most DNS providers.
- Enter the sub part of the domain, for example if the subdomain is mail.mxtoolbox.com you would want to enter mail into that field.
SPF and DMARC Alignment
By default, Infusionsoft will set you up for sending using one of their domains for the return-path address. This domain will NOT pass SPF Alignment. At this time, this provider does NOT provide any mechanism that will allow SPF Alignment to pass. You need to enable DKIM for this provider to ensure your email will pass DMARC Compliance.
How to Set Up/Modify DKIM for Infusionsoft
Infusionsoft allows DKIM authentication and creates the necessary keys on your behalf, leaving you responsible for only the CNAME record in your DNS. Email service providers that support DKIM check inbound email to verify whether an organization that claimed to have signed a message actually did. To create a DKIM record for your domain name, do the following:
1. Log in to your Infusionsoft account
2. Go to Marketing > Settings > Email Authorization
3. Click Add a Domain button
4. In window, select domain you want to create DKIM key for in dropdown menu
5. Next, follow steps that appear on screen [dkim.infusionmail.com]
6. Click Verify button to validate CNAME record created
7. Once domain is verified, Infusionsoft will include DKIM when sending emails on your behalf
As a user of this outbound email provider, Infusionsoft customers are afforded DKIM signing because it supports that mechanism. By utilizing Infusionsoft’s self-service portal, you can manually set up DKIM at your convenience via CNAME records mentioned above. Overall, this Infusionsoft product provides beneficial components (e.g., DKIM signing, custom DKIM records, self-service set up with CNAME records) that result in a streamlined process.