Our Approach to Support

All of our services come with free support from our friendly experts. We answer your questions and help solve your problems via phone, email and the web. You have the ability to open a case with MxToolbox at any time online.

How can we help you?


We have the team and have built the tools to help you get back to your business!


MxWatch and MailFlow Monitoring

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Online Documentation
A useful guide and filled with common answers and helpful tips can be found in our MxWatch KnowledgeBase

MxWatch and Mailflow Support Request
If you have questions or need to make adjustments to your MxWatch Monitoring, please create an MxWatch ticket.




Emergency Mail

Emergency Mail

Online Documentation
A useful guide and filled with common answers and helpful tips can be found in our Emergency Mail KnowledgeBase

Emergency Mail Support Request
If you have questions or need to make adjustments to your Emergency Mail account, then create a Emergency Mail ticket.




Email Hosting

Google Apps

Online Documentation
A useful guide and filled with common answers and helpful tips can be found in our Email Hosting KnowledgeBase

Email Hosting Support Request
If you have questions or need to make adjustments to your Email Hosting account, then create a Email Hosting ticket.




Google Apps

Google Apps

Online Documentation
A useful guide and filled with common answers and helpful tips can be found in our Google KnowledgeBase

Google Apps Support Request
If you have questions or need to make adjustments to your Google Apps account, then create a Google Apps ticket.




Web Security

Web Filtering

Online Documentation
A useful guide and filled with common answers and helpful tips can be found in our Web Security KnowledgeBase

Web Filtering Support Request
If you have questions or need to make adjustments to your Web Security service, then create a Web Filtering ticket.


Please note, we have recently discountinued our Web Security service and are not accepting new customers for this service. We will continue to support existing customers.




General Support

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Log a Support Request
Please provide us with some information on how we can help you and a support technician will contact you shortly.