MxToolBox has partnered with proven providers to offer spam and virus filtering using Enterprise grade technology. The sanitized mail is then delivered to our gateway for continuity and spooling. Just as with our stand-alone continuity service, we create a copy of each message and store it in an Emergency Mailbox we create for each of your users and deliver the original message to your server. If your server goes offline for any reason, maintenance, hardware or software failure, or disaster, we will hold your mail for up to thirty days and delivery it automatically when your server comes back online. Mail bound for external domains from your users is directed to our outbound gateway in our data center for dependable delivery.
Our inbound services provide perimeter security so connections containing threat messages never reach your network. This will reduce the email related traffic by 80% on average. This will increase your server's performance and lower bandwidth used for email, freeing it up for other uses. By not letting spam ever hit your server, storage is also reduced and mailboxes stay trim, so mail client performance on the desktop is improved as well. Our vendors are continually updating their filters and rules as attacks evolve, so you always have the best protection possible without worrying about patches and upgrades.
When you purchase inbound email protection you also get access to our outbound SMTP relay service. This allows your email server to send external mail to our gateway and we'll take responsibility for getting it to the destination mail server. By doing so we eliminate the threat from blacklists being able to cause mail delivery interruptions and impacting your business. We monitor our outbound mail as well and will notify you if we see suspicious traffic from your server so we can work together to rectify any problems before they effect your users.
All of our products come with free support. Our cracker-jack team is available to assist you with setup, troubleshooting, and account maintenance by phone, email, or by opening a trouble ticket from our website; we communicate using the method you prefer. You'll never have to tackle an email problem alone again and having access to our support experts' experience means an answer isn't far away since any we've probably seen just about any type of problem you might run into.