This tool provides real-time daily, weekly, and/or monthly statistics by monitoring the status of all mail in and out of your server. Our system sends a message to your server every 5 minutes, to which your system forwards the message to us at monitor@tools.mxtoolbox.com.
Setup for Exchange 2013/2016
1. You will need to log in to the Exchange Admin Center. In Exchange 2013/2016, this is a web-based console and will usually be located at a customer configured hostname, such as https://mail.yourdomain.com/ecp/
2. Click recipients in the Features pane and select the contacts tab. Click the small triangle next to the plus (+) sign and select Mail contact. A new mail contact form will pop up.
3. Fill in the information of the new mail contact:
4. Click the Save button to save the mail contact. You should now see the contact.
5. Click the mailboxes tab at the top. Click the small triangle next to the plus (+) sign and select User mailbox.
6. Choose new user and start filling all the boxes. This process will create a user account in active directory with a mailbox. This account must have a mailbox and an email address. The email address you choose will be needed in a future step.
7. Double-click the mailbox you just created to open the properties.
8. Go to mailbox features and under Mail Flow -> Delivery Options, click the View details link.
9. A new page for the delivery options will open. Check the box for “Enable Forwarding” and click the browse button.
10. Select the contact you previously created for MxToolbox.
11. Check the option deliver message to both forwarding address and mailbox. Then, click the OK button. This option will retain messages to the mailbox and forward copies of the messages to monitor@tools.mxtoolbox.com
12. Click the Save button.
13. Now, you will need to log in to your account for our site at https://mxtoolbox.com/Public/Login.aspx?page=pp
15. In Step 2, add the email address of the mailbox that you created on your mail server and click the Send Test button.
16. If the test succeeds, you will see a button to Add Monitor. If not, you will see a red box with some troubleshooting suggestions and information.
You can reach MxToolbox Support with any questions or requests at 512-637-8762 x2, or by opening a support ticket at https://mxtoolbox.com/support.