We were unable to connect to any of your name servers in a timely manner. This is a critical error.
Your website, email, and other critical services tied to your domain are likely down. Users may not be able to access your website or send you email.
Typos in your DNS or a spelling error in your domain name could be causing this issue.
Additional Information
If none of your name servers are responding to queries, then it will be impossible for anyone to resolve any of your records. It also means that anyone without cached DNS data will be unable to connect to any of your servers or services. Monitoring your name servers with a third party is critical because you will most likely have cached of your own domain information and it is likely that you will not immediately feel the effects of the failure of your name servers.
For many reasons we highly recommend that you configure at least a second notification email address that is not part of the domain you are monitoring. If your name servers are offline, then your MX records will be unavailable and it is likely that notification messages would fail to be delivered.
Another common scenario when you might find all of your name servers offline is during DNS migrations. If you fail to update your NS records with your registar or fail to update the NS records in the zone, then you could find that your zone is referencing either servers that have been shut down, have had your zone removed, or have been set as not Authoritative.
Your Email Deliverability is in Jeopardy!
Blacklisting is a sign that you are not actively managing your email deliverability. Other technologies - SPF, DKIM and DMARC are now just as important to get your email placed in the Inbox of your recipients. If you aren’t managing email deliverability, your message may never be heard.
MxToolbox Delivery Center Features:
- Insight into your SPF, DKIM and DMARC configuration to ensure your sending email properly
- DMARC Compliance checks for all of your reported email
- Adaptive Blacklist Monitoring of all your email senders
- Recommendations for improving DMARC compliance and DMARC policies
- Event-based reminders for emergent issues and on-going maintenance
DMARC is a necessity for your business!
Learn More about Email Delivery