Outlook has its own filtering in place besides filtering on your mail server or a 3rd party filtering service. This may interfere with your mail flow, so here are some instructions on disabiling that feature:
1) Open Outlook
2) Click Actions > Junk E-mail >Junk E-mail Options
3) Select No automatic filtering;
4) Press OK.
Thank you,
Wendy
Wendy
MXToolBox Support
support@mxtoolbox.com